Contact Us
541-633-7091
Opening Hours
Mon - Friday: 8am to 5pm

Remote IT Support & Network Monitoring Services

Proactively prevent computer network and workstation issues with our remote monitoring solution.

We know how frustrating it can be if a computer, printer, or network goes down. This prevents people from being able to perform their daily tasks, which increase the cost of operations and the cost of repairing the problem. With Neo-Techie LLC Remote Monitoring Service, you no longer have to worry about it.

A Remote IT Support is your best weapon against costly downtime and is often the key to superior products, cost-effective customer retention and a highly productive corporate resource structure. However, it is a complex challenge to design and maintain a comprehensive service desk program. Our staffs have experience in designing, implementing, managing and maintaining service desks. By effectively becoming an extension of our customers’ company, our IT Help Desk Solutions can make a significant contribution to the success of almost any company.

Computer Monitoring – improve your productivity with Our proactive approach

At Neo-Techie LLC, our team of Remote Monitoring Services works as an extension of your in-house team, allowing you to consistently meet the uncertain and ever-changing demands of your growing IT infrastructure. By choosing our services, you can –

  • Instantaneous problem detection and proactive maintenance: Our remote IT Help Desk Solutions is a secure, simultaneous web operation made available through our specially designed remote monitoring software. We continuously monitor a company’s network so that our customers receive comprehensive information about their IT resources, hardware upgrades, database updates, and real-time tracking of all their business applications.

 

  • Saving Time, Resources and Manpower: We help our clients improve their overall skills through our Automated Remote Monitoring System by saving valuable time and money, reducing labor costs and resources that can be used to better performance elsewhere

 

  • Get essential information – we also help organizations get the necessary information about the overall operation of their network, as well as point-in-time areas requiring upgrades, helping their IT department save hours of unnecessary work.

 

  • Reduce business disruptions: While business disruption can take many forms, companies that choose our Remote Monitoring Services can be assured that their network is monitored permanently and efficiently, avoiding any loss of productivity.

With Our Remote Maintenance Eliminate Potential Security Threats And Software Errors

For a company, nothing is more important than making sure your computer network runs smoothly and without interruption. Since so much depends on technology, it is very difficult for a company to dispense with IT services. Therefore, it is extremely important to ensure that IT professionals who manage your Network Monitoring & Maintenance have the knowledge and experience to prevent problems before they occur. At Neo-Techie LLC, we make sure issues are resolved before they become problems.

Stay tuned to your IT infrastructure with Neo-Techie LLC Remote Monitoring Services. Our advanced surveillance agent can alert you instantly as well as our technical staff in case of problems. In addition, you can rest assured that your software and operating systems will always be up to date with the latest service packs and security enhancements.

Our Network Monitoring & Maintenance optimizes the availability and reliability of your corporate network while optimizing your system.

 

WHY US?

Our Proactive approach to IT, along with our extraordinary client service, helps you grow beyond your expectations…

Neo-Techie LLC began providing IT Service and Support February 2011. In the last several years we have added VOIP Phone Systems, Firewall, and Network Security, Why? — Because we help our clients surpass their expectations.

How? — By providing the RIGHT services and solutions to improve work processes and day-to-day operations.

How Much? — Our services are taylor made for any company’s budget

Our Clients

Our clients recognize that proactive IT Managed Services are essential to their day-to-day operations. They are small to mid-sized businesses ranging between 2 and 200 computers and servers.

Although we serve all types of businesses in Central Oregon, we specialize in providing IT Services and Support to:

Car Dealerships

Law Firms

Healthcare Organizations

Financial Institutions and Advisors

Commercial Offices

Child Care

Pharmaceutical

Retail Stores

Professional Organizations

Our clients know they can depend on us to provide:

Superior client service.

The return on investment (ROI) they need.

Years of experience in the technologies they use.

Assistance with decision making for technology that’s uniquely suited to their needs.

Outsourced IT Services to replace full-time IT employees.

The training their users require to remain productive.

Dedicated technicians who are friendly, knowledgeable, and who communicate in “plain talk.”

Computer Networking, Network Security, Computer Repair, and VOIP Phone Systems.

We’ll be a part of your team.

We encourage feedback from our clients. If there are problems, we’ll research the root cause and solve them. We take a holistic approach with each business we serve to proactively provide exactly what they need. NEO-TECHIE’S techs always become a member of a client’s team. This distinguishes us from our competitors, and is the reason why our clients excel. We enjoy being a part of our clients’ operations, and take great pride in their growth and achievements.

Today and Tomorrow

Neo-Techie LLC is the most recognized and respected name in IT Managed Services, Computer Services, Computer Networking, and Network Security in Central Oregon.

We’re now moving into the public sector, because it provides the opportunity to experience many exciting challenges—like those in school districts, where tablets are becoming a more common tool.

Our Mission is to evolve in order to deliver extraordinary means to support our clients’ objectives and goals.

Our Vision is to be the most valued and respected IT Managed Service Provider in Central Oregon—And to harness, channel, and deploy powerful technology advancements for small and medium-sized enterprises.

The team at Neo-Techie LLC is excited about the future because technology inspires our youth to solve problems in an innovative manner, permitting more time to exercise research and development practices. The speed at which technology can deliver information will enable entrepreneurs and small-business owners to compete globally. Now that’s exciting!

If you’re looking for an IT service company that will exceed your expectations, contact Neo-Techie LLC. Call (541) 633-7091, or email us: info@neo-techie.com. We’ll provide the proactive, value-based IT Services and Support your business needs to excel!