Central Oregon’s IT Services Solution
Central Oregon’s IT Services Solution
Managed IT services include proactive monitoring, management of IT infrastructure (such as networks, servers, and storage), security solutions, help desk support, and often include strategic IT planning and consulting. The goal is to improve operational efficiency, reduce downtime, and ensure that businesses have reliable and secure IT environments without needing an in-house IT department to manage everything.
Helpdesk is a centralized resource provided to organizations to assist users with technical support and guidance for IT-related issues. It serves as the first point of contact for users seeking help or troubleshooting assistance with hardware, software, network, or other IT services. Neo-Techie employees knowledgeable staff as well as use automated systems to efficiently manage and resolve user inquiries, aiming to minimize disruption and ensure smooth operation of IT services within the organization.
We offer computer repair services that involves diagnosing and resolving hardware and software issues on computers. It includes troubleshooting problems like malfunctioning components, system crashes, software errors, virus infections, and performance issues. Our Neo-Techie repair technician uses diagnostic tools, technical knowledge, and repair techniques to restore computers to optimal functioning, ensuring they operate efficiently and securely.
Cloud backup is the practice of storing data in a remote, off-site location maintained. This data can include files, documents, databases, or entire systems, which are automatically or manually backed up over the internet to secure servers. Neo-Techie offers services that will help you store and maintain your data. This Cloud backup offers advantages such as off-site data protection, scalability, and accessibility from any location with internet access. It serves as a reliable solution to prevent data loss due to hardware failure, natural disasters, or other unforeseen events.
Neo-Techie LLC is a custom PC, network design, integration, & support company. We have been providing IT services in Central Oregon since 2011, specializing in providing tailored information technology solutions to medical clinics and small & medium businesses. At Neo-Techie, we provide a variety of services including IT consulting, custom built servers and workstations, upgrades, diagnostics, and repairs. Neo-Techie LLC is a well-established locally owned company with a solid reputation for outstanding and efficient service. As our client, your needs become our top-priority.
Donna Mitchell2021-07-14Carl if very personable and knowledgeable in his line of work.
Lindsay Nokell2021-07-13Carl is professional and really works to help you better your business! He is honest and cares about the success of your company. He is not your fix it when it breaks IT guy. He maintains your your computer to limit your valuable time.
Greg Imwalle2021-07-12Carl went way above and beyond to help us get our new business connected and running smoothly!
Fiery Leo2021-07-12Carl came over and was able to identify where we needed to make changes for our growing construction business. We didn't have much need for huge servers until 2021 when the pandemic allowed us to grow while others were closing up shop. He came over, identified all our flaws, and gave us the info we needed to get stable & secure internet, setup servers, correctly utilize a cloud/shared drive folder, and more. He has been more than helpful and he has printer knowledge. Our previous computer guy said he couldn't help us with printer errors. Thank you so much, Carl, for everything you have helped us with so far. I can't wait to be in the new office and tethered into the wall for consistent internet. Midstate Builders is really looking forward to our continued business with Neo-Techie.